Nixplay’s Bait-and-Switch: What You Need to Know
Nixplay digital frames were sold with the promise of free cloud storage and features like Google Drive integration. After customers paid $150+, they were later told they must now pay $19.99 - $29.99+/year to access the features they originally bought.
This is deceptive. Customers bought these frames under false pretenses.
Imagine buying a TV and suddenly being told you need to pay a yearly fee to use HDMI. That’s exactly what Nixplay is doing.
What You Can Do
- Warn Others: Leave a review on Amazon, Facebook, and app stores.
- File a complaint with the FTC: Submit a formal complaint to the FTC explaining how this change degraded what you paid for.
- Submit a BBB Review: Write a review with Better Business Bureau regarding this company's actions.
Must-Watch: Louis Rossmann Exposes Nixplay’s Tactics
Louis Rossmann, a well-known advocate for consumer rights, weighs in on Nixplay’s recent bait-and-switch. If you're angry or confused by what’s happening — this is a must-watch.
How to File a Complaint with the BBB
Nixplay is listed under Creedon Technologies USA LLC (NIX/Nixplay) on the Better Business Bureau (BBB) website. Follow these steps to file a complaint:
- Visit the BBB complaint page: BBB Complaint Form and select the "I'd like to share an experience about a business" option.
- Search for Nixplay: Use "Creedon Technologies USA LLC (NIX/Nixplay)" as the company name.
- Describe your issue: Explain how Nixplay changed its policies after purchase, requiring a subscription for previously free features.
- Request resolution: Ask the BBB to investigate and require Nixplay to honor its original terms.
- Submit your complaint: Once submitted, the BBB will review your case and may contact Nixplay for a response.
Filing a BBB complaint helps warn others and pressures Nixplay to address their misleading practices.
What Customers Are Saying
"I bought a NixPlay frame thinking I was getting free cloud storage. Now they want me to pay every year? Total scam." - Verified Amazon Buyer
"They locked features I already had behind a subscription. Avoid NixPlay at all costs." - Frustrated Customer
Read more reviews and leave your own: Click here
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